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PRIVACY POLICY STATEMENT
This site is owned and operated by: Rising Hawaii Corp
Rising Hawaii Corp
1518-G Makaloa St
Honolulu Hi 96814
Phone: 808.943.1555
Fax: 808.943.1552
Email Order Company and a Distributor of Adult DVDs, Videos, Toys.
1. NOTICE
2. PRIVATE INFORMATION
3. CHOICES
4. ONWARD TRANSFER
5. COOKIES
6. SECURITY
7. DATA INTEGRITY
8. ACCESS
9. ENFORCEMENT
1. NOTICE:
Rising Hawaii Corp (we) strictly maintains your privacy in all transactions. Your information is NEVER sold or shared with any third parties, except as disclosed in this statement. We never sell, give or lend mailing or ordering lists, including your data or any other part of them, except as needed to fulfill your order (e.g. shipping company, credit card processing company) or as requested by law enforcement (see below).
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. If, however, we are going to use users personally identifiable information in a manner materially different from that stated at the time of collection we will notify users by posting a notice on our Website for 30 days.
2. WHAT AND WHEN DO WE COLLECT OF YOUR PRIVATE INFORMATION ? HOW WE USE IT and WITH WHOM WE SHARE IT:
We collect the following items of personal information: name, age, email address, postal address, city and state, telephone number and credit card number are requested. We collect your information in a few different ways:
MAILING LIST:Subscribers receive periodic email notices that include exclusive
special offers, information about sales, promotions, new releases, and
other relevant information. To unsubscribe from any list, click on the
link at the top or bottom of the email you receive(d) and type your email
address in the field marker "unsubscribe."
ORDERS: When you place an order with us, we must maintain the orders and
shipping information and we assure you that this is kept for our internal
purposes only. We do not send any unsolicited mailings. We must share your
name and address as shipping and delivery information to postal carriers
such as USPS. Credit processors: we must share the account information
you enter. We do not know what those services do with the data. Rising
Hawaii Corp is not responsible for changes in our third party carriers'\
Privacy policies or any problems those services have with data integrity.
NON-PERSONAL INFORMATION: Like many Websites we collect and analyze standard log file information and Session ID information to analyze site traffic, improve site performance and to prevent fraud. Session IDs are bits of code on your computer that assist your browser in navigating our site. We do not associate personal information with log file information or cookies, except when needed to prevent fraud.
3. CHOICES:
As an individual, you have the opportunity to limit the personal information you provide.
There are non-mandatory sections of the forms we use that do not need to be filled out unless you want to include the information. Limiting the information you include could limit your access to certain special offers and promotions.
You may select whether or not to receive email from us by subscribing or
unsubscribing to our email list at any time.
You may choose not to register as a customer. This may limit your options
for performing transactions on our site, and will prevent you from ordering
online.
4. THERE IS NO ONWARD TRANSFER:
Since we do not transfer your information, no third party will see it or have access to any portion of it, except as stated under "NOTICE, ORDERS" above, regarding Shipping and Banking service providers. We keep all our customer records confidential, for in-house use only; we never sell our customer list. We do not send any unsolicited mail or email.
5. COOKIES:
We use cookies for several purposes. We use what are commonly called "session" cookies that only last as long as you are online. We use these cookies to identify your shopping cart and its contents and to help us personalize your service experience. These session cookies help us facilitate any promotions or surveys that we provide. These cookies do not contain any personally identifying information and we do not store data collected by them.
As part of the sign-in process, we may also use what are commonly called "persistent" cookies which stay with you and are on your computer, after your session is over and you are offline. We use these cookies in connection with a sign-in feature that allows you to remain partially logged in so that the next time you sign in, you will only need to provide your password.
We sometimes use cookies, as well as tracking technology within the promotional emails that we send to our subscribers or advertisements for our service. The generated information is related to non-personally identifying customer identification numbers and is only analyzed at aggregate levels to gauge the effectiveness of advertisements and promotions.
Additionally, aloha-dvd.com uses a third party service provider: WebSideStory,
Inc. for internal use only, to help us track the activity and user flows
within our service. This third party uses temporary cookies and/or web
beaconing technology to facilitate such tracking. Such tracking would track
an individual userfs movements but the data would not be tracked in a
personally identifiable way. Such data would be stored and analyzed on
an aggregated basis for purposes of internal analysis by aloha-dvd.com to improve
the website.
6. SECURITY:
Our secure servers and SSL protected ordering systems help assure the security of your private information at any point during your transactions with us. We take great precautions to protect any of your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
7. DATA INTEGRITY:
aloha-dvd.com keeps the data you give us accurate, complete and current
in order to speed your order to you. We only require personal data that
will allow us to achieve this purpose and to maintain the "adult-only"
nature of this Website.
Naturally, we can only maintain data that you submit. If you move or change your email address, please let us know so your records remain up to date and there is nothing to delay receipt of your order. We are not responsible for lost goods or services due to your failure to update your information.
8. ACCESS ? YOUR OPTIONS TO CONTROL YOUR INFORMATION:
You are able to access and amend your personal information where it is inaccurate. This applies to the non-public records that we hold.
You can update and change your data by:
E Logging in with your User Name and Password to access and edit your
personal profile. This can be done while placing an order, or independently
of placing an order at https://www.aloha-dvd.com/
Email aloha-dvd.com Customer Service at customerservice@aloha-dvd.com with
a request to change information in your profile.
Mail a letter requesting the change of information to:
aloha-dvd.com Customer Service
1518-G Makaloa St
Honolulu Hi 97814
Fax an information change request to 808.943.1552.
You are the only person who can access and/or change your personal information. Keep your information secure by guarding the privacy of your username and password.
9. ENFORCEMENT:
We provide the following readily available and affordable independent recourse mechanisms by which any complaints and disputes regarding our privacy policy can be resolved:
Please contact the Customer Service Department in writing or by email to customerservice@aloha-dvd.com.
Again: we keep all our ordering information, databases, email addresses, and mailing lists on our own secure servers. We feel obliged to remedy any problems that our customers may have regarding our privacy policy.
We understand that if we fail to comply with the principles outlined and annotated in this, our privacy policy, you, the customer, may not come back. We thus make every effort to comply. Your return business is our goal so our own sanction for ensuring compliance is the potential reduction in our business.
To ensure compliance by us we will, if contacted, cooperate with data protection authorities located in the European Community.
WHAT ABOUT KIDSf PERSONAL INFORMATION:
Our site is NOT directed to children and ONLY adults age 21 or older may use this web site. We assume that products purchased with a credit card are being purchased by adults. We state this in compliance with COPPA (Federal US Law). We ask for age on the site and we do not collect any personal information from individuals who identify themselves as under 21. We ask prospective users their age during the purchase process and there are warnings and agreements addressed to users of this site that they must be 21 or older.
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